SEM Security Systems
a division of Southeast Mobility Inc
We often get calls from people who want to purchase one of our yard
signs, or from customers who need a new yard sign because either the
dog or the lawn mower ate theirs or they came home one day and it
was just gone. Yard signs are a good deterrent. They encourage the
would be thief to go on down the road and look for an easier target.
First, we do not sell yard signs to individuals who are not monitored
security customers. Never have, not going to start today. If you see one
of our signs in a yard somewhere, there should be one of our security
systems inside the home. This however is not always the case. We
have been driving down the road and noticed one of our yard signs at a
home where we know positively that we haven't installed an alarm
system. This is probably one of the signs that "just went missing". This
should give you reason to stop and think. You had a person of such
character to steal your yard sign, at your home, in your driveway. This
should remind you to set your alarm regularly. If they'd steal your yard
sign, they'd likely steal anything else that you left in easy reach.
For customers that need a new sign, that's not an issue, just don't give
the old one to your cousin to put in his yard. We do charge enough to
cover our cost of the sign, depending upon the quantity that we
ordered and the supplier, that is usually about $10. If you're not in a
hurry for it, we'll drop it off to you the next time we're passing by your
area. If you want it immediately, then we have to make a special trip
and we're going to charge you a service call to deliver your sign.
We had a customer that didn't agree with this policy. He called and
wanted a yard sign because he had run over his with the lawn mower.
We told him that we'd get him another one out there. He called back
the next day and wanted to know why we hadn't delivered his sign yet.
We explained our policy concerning yard signs and to say the least he
wasn't happy. We try to treat our customers like neighbors. We believe
that selling the yard sign at cost and dropping it off at our convenience
is being neighborly. I didn't run over your yard sign with the lawn mower
and I'm sorry but I don't feel obligated to drop what I'm doing, burn $20
worth of gasoline, an hour of my time on a Saturday, and bring you a
new yard sign at no charge. Now if your alarm system has quit working,
that's a different story. Just to note, this customer is still a customer
today. He called a family member who had a competitor's system and
was told that they had to pay $40 plus shipping for their replacement
sign, their other option was to pay the $40 plus a $120 service call to
have it delivered.
Just treat people the way you'd want to be treated, it's always worked
for us.
If you need a new sign, contact us and we'll make whatever
arrangements suits you best to get you a new one.